VoiceThread Accessibility Conformance Report
International Edition (Based on VPAT® Version 2.5)
Product Information
- Product Name
- VoiceThread
- Report Date
- Product Description
- Simplified site compatible with most assistive technologies
- Contact Information
- support@voicethread.com
- Evaluation Methods Used
-
- NVDA with Chrome (primary)
- JAWS with Chrome
- NVDA with Firefox
- VoiceOver on Mac with Safari
- VoiceOver on iOS
- Keyboard only
Note: Accessibility work is never finished, and is at the heart of VoiceThread's mission, baked into all new design and development work from the ground up. If you've been a VoiceThreader for some time, you know that it's been a long journey from Adobe Flash, and now we've finally moved to a unified experience for all users. We are always open to feedback and a conversation about what would help all of our users succeed. Please don't hesitate to reach out!
Applicable Standards/Guidelines
| Standard/Guideline | Included In Report |
|---|---|
| Web Content Accessibility Guidelines 2.1 | Level A: Yes | Level AA: Yes | Level AAA: No |
| Revised Section 508 standards (January 18, 2017) | Yes |
| EN 301 549 Accessibility requirements for ICT products and services in Europe, V3.1.1 (2019-11) | Yes |
Conformance Level Definitions
- Supports
- The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports
- Some functionality of the product does not meet the criterion.
- Does Not Support
- The majority of product functionality does not meet the criterion.
- Not Applicable
- The criterion is not relevant to the product.
WCAG 2.1 Report
Tables 1 and 2 document conformance with WCAG 2.1 Level A and AA, EN 301 549 Chapters 9-12, and Revised Section 508 Chapters 5-6.
Table 1: Success Criteria, Level A
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content | Supports | Web: Supports Mobile: Supports |
| 1.2.1 Audio-only and Video-only (Prerecorded) | Supports | Web: Supports Mobile: Supports |
| 1.2.2 Captions (Prerecorded) | Supports | Web: Supports Mobile: Supports |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) | Supports | Web: Supports Mobile: Supports |
| 1.3.1 Info and Relationships | Partially Supports | Web: All content creating/consuming interfaces support. Manager interface has minor exceptions in sub-tab navigation. We plan to address this in our 2026-2027 roadmap. Mobile: Partially Supports |
| 1.3.2 Meaningful Sequence | Supports | Web: Supports Mobile: Supports |
| 1.3.3 Sensory Characteristics | Supports | Web: Supports Mobile: Supports |
| 1.4.1 Use of Color | Supports | Web: Supports Mobile: Supports |
| 1.4.2 Audio Control | Supports | Web: Supports Mobile: Supports |
| 2.1.1 Keyboard | Supports | Web: Supports Mobile: Supports |
| 2.1.2 No Keyboard Trap | Supports | Web: Supports Mobile: Supports |
| 2.1.4 Character Key Shortcuts | Does Not Support | Web and Mobile: There is not a way for users to customize or disable existing keyboard shortcuts. We plan to address this in our 2026-2027 roadmap. |
| 2.2.1 Timing Adjustable | Not Applicable | Web: Not Applicable Mobile: Not Applicable |
| 2.2.2 Pause, Stop, Hide | Supports | Web: Supports Mobile: Supports |
| 2.3.1 Three Flashes or Below Threshold | Supports | Web: Supports Mobile: Supports |
| 2.4.1 Bypass Blocks | Supports | Web: Supports Mobile: Supports |
| 2.4.2 Page Titled | Supports | Web: Supports Mobile: Supports |
| 2.4.3 Focus Order | Supports | Web: Supports Mobile: Supports |
| 2.4.4 Link Purpose (In Context) | Supports | Web: Supports Mobile: Supports |
| 2.5.1 Pointer Gestures | Partially Supports | Web: Supports Mobile: Does not support. Zooming with finger gestures works, but there are no tappable buttons to replicate the behavior. We plan to address this in our 2025-2026 roadmap. |
| 2.5.2 Pointer Cancellation | Supports | Web: Supports Mobile: Supports |
| 2.5.3 Label in Name | Supports | Web: Supports Mobile: Supports |
| 2.5.4 Motion Actuation | Not Applicable | Web: Not Applicable Mobile: Not Applicable |
| 3.1.1 Language of Page | Partially Supports | Web: Marketing and support pages are not internationalized, but user interfaces and tools are. We plan to address this in our 2026-2027 roadmap. Mobile: Supports |
| 3.2.1 On Focus | Supports | Web: Supports Mobile: Supports |
| 3.2.2 On Input | Supports | Web: Supports Mobile: Supports |
| 3.3.1 Error Identification | Supports | Web: Supports Mobile: Supports |
| 3.3.2 Labels or Instructions | Supports | Web: Supports Mobile: Supports |
| 4.1.1 Parsing | Supports | Web: Supports Mobile: Supports |
| 4.1.2 Name, Role, Value | Partially Supports | Web: All content creating/consuming interfaces support. Manager interface has minor exceptions in sub-tab navigation. We plan to address this in our 2026-2027 roadmap. Mobile: Supports |
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4 Captions (Live) | Not Applicable | Web: Not Applicable Mobile: Not Applicable |
| 1.2.5 Audio Description (Prerecorded) | Supports | Web: Supports Mobile: Supports |
| 1.3.4 Orientation | Supports | Web: Supports Mobile: Supports |
| 1.3.5 Identify Input Purpose | Supports | Web: Supports Mobile: Supports |
| 1.4.3 Contrast (Minimum) | Supports | Web: Supports Mobile: Supports |
| 1.4.4 Resize Text | Supports | Web: Supports Mobile: Supports |
| 1.4.5 Images of Text | Supports | Web: Supports Mobile: Supports |
| 1.4.10 Reflow | Supports | Web: Supports Mobile: Supports |
| 1.4.11 Non-text Contrast | Supports | Web: Supports Mobile: Supports |
| 1.4.12 Text Spacing | Supports | Web: Supports Mobile: Supports |
| 1.4.13 Content on Hover or Focus | Partially Supports | Web: Content management pages do support, but media player does not. We plan to address this by the end of 2025. Mobile: Not Applicable |
| 2.4.5 Multiple Ways | Supports | Web: Supports Mobile: Supports |
| 2.4.6 Headings and Labels | Supports | Web: Supports. Note: VoiceThread provides authoring tools to create titles and labels, however if content creators bypass these options during content creation, such content may be unclear. Mobile: Supports |
| 2.4.7 Focus Visible | Supports | Web: Supports Mobile: Supports |
| 3.1.2 Language of Parts | Partially Supports | Web: Marketing and support pages are not internationalized, but user interface and tools are. We plan to address this in our 2026-2027 roadmap. Mobile: Supports |
| 3.2.3 Consistent Navigation | Supports | Web: Supports Mobile: Supports |
| 3.2.4 Consistent Identification | Supports | Web: Supports Mobile: Supports |
| 3.3.3 Error Suggestion | Supports | Web: Supports Mobile: Supports |
| 3.3.4 Error Prevention (Legal, Financial, Data) | Supports | Web: Supports Mobile: Not Applicable |
| 4.1.3 Status Messages | Supports | Web: Supports Mobile: Supports |
Revised Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 302.1 Without Vision | Supports | Web: Supports Mobile: Supports |
| 302.2 With Limited Vision | Supports | Web: Supports Mobile: Supports |
| 302.3 Without Perception of Color | Supports | Web: Supports Mobile: Supports |
| 302.4 Without Hearing | Supports | Web: Supports Mobile: Supports |
| 302.5 With Limited Hearing | Supports | Web: Supports Mobile: Supports |
| 302.6 Without Speech | Supports | Web: Supports Mobile: Supports |
| 302.7 With Limited Manipulation | Supports | Web: Supports Mobile: Supports |
| 302.8 With Limited Reach and Strength | Supports | Web: Supports Mobile: Supports |
| 302.9 With Limited Language, Cognitive, and Learning Abilities | Supports | Web: Supports Mobile: Supports |
Chapter 5: Software
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 501.1 Scope – Incorporation of WCAG 2.0 AA | See WCAG 2.1 section | |
| 502.2.1 User Control of Accessibility Features | Supports | Web: Supports Mobile: Supports |
| 502.2.2 No Disruption of Accessibility Features | Supports | Web: Supports Mobile: Supports |
| 502.3.1 Object Information | Supports | Web: Supports Mobile: Supports |
| 502.3.2 Modification of Object Information | Supports | Web: Supports Mobile: Supports |
| 502.3.3 Row, Column, and Headers | Not Applicable | |
| 502.3.4 Values | Supports | Web: Supports Mobile: Supports |
| 502.3.5 Modification of Values | Supports | Web: Supports Mobile: Supports |
| 502.3.6 Label Relationships | Supports | Web: Supports Mobile: Supports See WCAG 2.4.6 |
| 502.3.7 Hierarchical Relationships | Supports | Web: Supports Mobile: Supports |
| 502.3.8 Text | Supports | Web: Supports Mobile: Supports |
| 502.3.9 Modification of Text | Supports | Web: Supports Mobile: Supports |
| 502.3.10 List of Actions | Supports | Web: Supports Mobile: Supports |
| 502.3.11 Actions on Objects | Supports | Web: Supports Mobile: Supports |
| 502.3.12 Focus Cursor | Supports | Web: Supports Mobile: Supports |
| 502.3.13 Modification of Focus Cursor | Supports | Web: Supports Mobile: Supports |
| 502.3.14 Event Notification | Supports | Web: Supports Mobile: Supports |
| 502.4 Platform Accessibility Features | Supports | Web: Supports Mobile: Supports |
| 503.2 User Preferences | Not Applicable | |
| 503.3 Alternative User Interfaces | Not Applicable | This VPAT covers all VoiceThread interfaces. |
| 503.4.1 Caption Controls | Supports | Web: Supports Mobile: Supports |
| 503.4.2 Audio Description Controls | Not Applicable | |
| 504.2 Content Creation or Editing | See WCAG 2.1 section | |
| 504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | |
| 504.2.2 PDF Export | Not Applicable | |
| 504.3 Prompts | Does Not Support | Tools for creating content conforming to Level A and Level AA Success Criteria and Conformance Requirements exist, but user is not prompted to use them explicitly. |
| 504.4 Templates | Not Applicable | |
Chapter 6: Support Documentation and Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 602.2 Accessibility and Compatibility Features | Supports | Web: Supports Mobile: Supports |
| 602.3 Electronic Support Documentation | See WCAG 2.1 section | |
| 602.4 Alternate Formats for Non-Electronic Support Documentation | Not Applicable | |
| 603.2 Information on Accessibility and Compatibility Features | Supports | Web: Supports Mobile: Supports |
| 603.3 Accommodation of Communication Needs | Supports | Web: Supports Mobile: Supports |
EN 301 549 Report
Chapter 4: Functional Performance Statements (FPS)
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 4.2.1 Usage without vision | Supports | Web: Supports Mobile: Supports |
| 4.2.2 Usage with limited vision | Supports | Web: Supports Mobile: Supports |
| 4.2.3 Usage without perception of colour | Supports | Web: Supports Mobile: Supports |
| 4.2.4 Usage without hearing | Supports | Web: Supports Mobile: Supports |
| 4.2.5 Usage with limited hearing | Supports | Web: Supports Mobile: Supports |
| 4.2.6 Usage with no or limited vocal capability | Supports | Web: Supports Mobile: Supports |
| 4.2.7 Usage with limited manipulation or strength | Supports | Web: Supports Mobile: Supports |
| 4.2.8 Usage with limited reach | Supports | Web: Supports Mobile: Supports |
| 4.2.9 Minimize photosensitive seizure triggers | Supports | Web: Supports Mobile: Supports |
| 4.2.10 Usage with limited cognition, language or learning | Supports | Web: Supports Mobile: Supports |
| 4.2.11 Privacy | Supports | Web: Supports Mobile: Supports |
Chapter 7: ICT with Video Capabilities
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 7.1.1 Captioning playback | Supports | Web: Supports Mobile: Supports |
| 7.1.2 Captioning synchronization | Supports | Web: Supports Mobile: Supports |
| 7.1.3 Preservation of captioning | Supports | Web: Supports Mobile: Supports |
| 7.1.4 Captions characteristics | Does Not Support | Web: Does Not Support Mobile: Does Not Support We plan to address this in our 2026-2027 roadmap. |
| 7.1.5 Spoken subtitles | Does Not Support | Web: Does Not Support Mobile: Does Not Support |
| 7.2.1 Audio description playback | Not Applicable | |
| 7.2.2 Audio description synchronization | Not Applicable | |
| 7.2.3 Preservation of audio description | Not Applicable | |
| 7.3 User controls for captions and audio description | Supports | Web: Supports Mobile: Supports |
Chapter 11: Software
See WCAG 2.1 section for criteria 11.1.1.1 through 11.4.1.3.
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 11.5.2.3 Use of accessibility services | Not Applicable | The applications do not fully support criterion 11.5.2.5 to 11.5.2.17. See criterion 11.5.2.5 to 11.5.2.17 in this table for more information. |
| 11.5.2.5 Object information | Supports | Web: Supports Mobile: Supports |
| 11.5.2.6 Row, column, and headers | Not Applicable | |
| 11.5.2.7 Values | Supports | Web: Supports Mobile: Supports |
| 11.5.2.8 Label relationships | Supports | Web: Supports Mobile: Supports |
| 11.5.2.9 Parent-child relationships | Supports | Web: Supports Mobile: Supports |
| 11.5.2.10 Text | Supports | Web: Supports. Settings are honored, but not all interfaces are optimized to display those settings comfortably. Mobile: Supports |
| 11.5.2.11 List of available actions | Supports | Web: Supports Mobile: Supports |
| 11.5.2.12 Execution of available actions | Supports | Web: Supports Mobile: Supports |
| 11.5.2.13 Tracking of focus and selection attributes | Supports | Web: Supports Mobile: Supports |
| 11.5.2.14 Modification of focus and selection attributes | Supports | Web: Supports Mobile: Supports |
| 11.5.2.15 Change notification | Supports | Web: Supports Mobile: Supports |
| 11.5.2.16 Modifications of states and properties | Supports | Web: Supports Mobile: Supports |
| 11.5.2.17 Modifications of values and text | Supports | Web: Supports Mobile: Supports |
| 11.6.1 User control of accessibility features | Supports | Web: Supports Mobile: Supports |
| 11.6.2 No disruption of accessibility features | Supports | Web: Supports Mobile: Supports |
| 11.7 User preferences | Not Applicable | |
| 11.8.2 Accessible content creation | See WCAG 2.1 section | |
| 11.8.3 Preservation of accessibility information in transformations | Supports | Web: Supports Mobile: Supports |
| 11.8.4 Repair assistance | Not Applicable | |
| 11.8.5 Templates | Not Applicable | |
Chapter 12: Documentation and Support Services
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 12.1.1 Accessibility and compatibility features | Supports | Web: Supports Mobile: Supports |
| 12.1.2 Accessible documentation | See WCAG 2.1 section | |
| 12.2.2 Information on accessibility and compatibility features | Supports | Web: Supports Mobile: Supports |
| 12.2.3 Effective communication | Supports | Web: Supports Mobile: Supports |
| 12.2.4 Accessible documentation | See WCAG 2.1 section | |
Legal Disclaimer
VoiceThread recognizes the authority of the Americans with Disabilities Act (titles II and III) in the United States along with its responsibilities under this law. VoiceThread has done extensive testing of its site under multiple configurations and setups to ensure compliance with this law. We believe accessibility is a right and not a privilege and have done our very best to ensure that our products and services are accessible to all.
If you have any comments or questions pertaining to our adherence to this law, please email support@voicethread.com.
"Voluntary Product Accessibility Template" and "VPAT" are registered service marks of the Information Technology Industry Council (ITI).
Last updated: March 2026